Privacy Policy

General Privacy Notice

Synferma Company Limited ("the Company") prioritizes and respects the privacy of your personal data. To ensure that operations, transactions, and communications between the Company and you—whether as a customer, partner, business ally, visitor, or general individual—are transparent, secure, and compliant with the Personal Data Protection Act B.E. 2562 (PDPA), the Company hereby informs you of the details regarding the collection, use, and disclosure of personal data as follows:

1. Personal Data Collected by the Company

The Company will collect personal data only to the extent necessary for the purposes of communication and business operations, which includes the following information:

Personal and Contact Information: First and last name, job title, company/organization name, telephone number, email address, Line ID, or other social media account information.
Business and Transactional Information: Tax identification number, copy of ID card/passport (when necessary for contract execution), bank account information, purchase and service history, and other contact details of you, your employees, or authorized representatives.
Technical and Usage Information: Computer system or website usage data, such as IP Address, cookies, and webpage browsing history.
Other Information: Photographs or video recordings from closed-circuit television (CCTV) when you visit the Company's office premises.

2. Purposes of Collection, Use, and Processing of Personal Data

The Company collects and uses your personal data under prescribed legal bases (such as contractual basis, legitimate interest, or legal obligation) for the following purposes:

Relationship Management and Services: For communication, coordination, presenting product information, delivering services, responding to inquiries, and providing after-sales service to customers and visitors.
Business Operations and Partners: For qualification verification, partner/service provider registration, preparation of purchase or employment contracts, as well as fulfillment of contractual obligations.
Financial Operations: For payment verification, billing, issuing receipts/tax invoices, and related accounting and tax management.
Development and Marketing: For data analysis to improve product quality, promotional media, and website development, as well as notifying you of news, activities, or benefits (subject to your consent).
Security and Legal Compliance: To maintain security within the office building premises and to comply with duties prescribed by law or orders from competent government authorities.

3. Retention Period of Personal Data

The Company will retain your personal data for an appropriate and necessary duration to achieve the purposes stated in this notice, or for the period required by contracts and relevant laws (such as accounting and tax laws, which require retention for at least 5–10 years). Once such period expires, the Company will delete, destroy, or anonymize the data so that it can no longer identify the individual.

4. Disclosure of Personal Data

The Company will keep your data confidential and will not disclose personal data to third parties, except in the following cases:

To comply with orders from government agencies, regulatory bodies, or officials with legal authority.
Disclosures made to agents, partners, or external service providers directly involved in the Company's operations (such as logistics/transportation providers, accounting/audit service providers, financial institutions, or information technology system providers). The Company will ensure that these parties maintain the security of your data in the same manner.

5. Rights of the Data Subject

As a data subject, you have the legal rights to take the following actions:

The right to access and request a copy of your personal data.
The right to request rectification of your personal data to be accurate, up-to-date, and not misleading.
The right to request erasure, destruction, or anonymization of personal data (when it is no longer necessary).
The right to object to or request the restriction of the use of your personal data.
The right to withdraw consent (in cases where the Company processes data based on your consent).

6. Company Contact Information

If you have any questions or require further information, you may contact:

Synferma Company Limited Address: No. 47/320, Kaitak Tower, Room No. K0050037, Popular Road, Ban Mai Sub-district, Pak Kret District, Nonthaburi Province, 11120 Telephone: 094-165-0005 | Email:an.synferma@gmail.com

Announced on: February 1, 2026

Privacy Policy

General Privacy Notice

1. Personal Data Collected by the Company

The Company will collect personal data only to the extent necessary for the purposes of communication and business operations, which includes the following information:

Personal and Contact Information: First and last name, job title, company/organization name, telephone number, email address, Line ID, or other social media account information.

Business and Transactional Information: Tax identification number, copy of ID card/passport (when necessary for contract execution), bank account information, purchase and service history, and other contact details of you, your employees, or authorized representatives.

Technical and Usage Information: Computer system or website usage data, such as IP Address, cookies, and webpage browsing history.

Other Information: Photographs or video recordings from closed-circuit television (CCTV) when you visit the Company's office premises.

2. Purposes of Collection, Use, and Processing of Personal Data

The Company collects and uses your personal data under prescribed legal bases (such as contractual basis, legitimate interest, or legal obligation) for the following purposes:

Relationship Management and Services: For communication, coordination, presenting product information, delivering services, responding to inquiries, and providing after-sales service to customers and visitors.

Business Operations and Partners: For qualification verification, partner/service provider registration, preparation of purchase or employment contracts, as well as fulfillment of contractual obligations.

Financial Operations: For payment verification, billing, issuing receipts/tax invoices, and related accounting and tax management.

Development and Marketing: For data analysis to improve product quality, promotional media, and website development, as well as notifying you of news, activities, or benefits (subject to your consent).

Security and Legal Compliance: To maintain security within the office building premises and to comply with duties prescribed by law or orders from competent government authorities.

3. Retention Period of Personal Data

4. Disclosure of Personal Data

The Company will keep your data confidential and will not disclose personal data to third parties, except in the following cases:

To comply with orders from government agencies, regulatory bodies, or officials with legal authority.

5. Rights of the Data Subject

As a data subject, you have the legal rights to take the following actions:

The right to access and request a copy of your personal data.

The right to request rectification of your personal data to be accurate, up-to-date, and not misleading.

The right to request erasure, destruction, or anonymization of personal data (when it is no longer necessary).

The right to object to or request the restriction of the use of your personal data.

The right to withdraw consent (in cases where the Company processes data based on your consent).

6. Company Contact Information

If you have any questions or require further information, you may contact:

Synferma Company Limited Address: No. 47/320, Kaitak Tower, Room No. K0050037, Popular Road, Ban Mai Sub-district, Pak Kret District, Nonthaburi Province, 11120 Telephone: 094-165-0005 | Email:an.synferma@gmail.com

Announced on: February 1, 2026